Team Member, Enterprise Application Support at United Bank for Africa Plc (UBA)


United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the position below:

Job Title: Team Member, Enterprise Application Support

Location: Lagos, Nigeria
Job Type: Permanent

Job Objective(s)

  • To manage and provide support to the bank’s enterprise applications and ensure 24/7 uptime.


  • Ensure proper documentation of enterprise application support process / procedures and configuration items.
  • Ensure up-to-date procedures for both end-users and operators of these systems.
  • Ensure timely understanding of any new software integration into company systems.
  • Ensure preventative maintenance, including the installation of service packs, patches, hotfixes, and anti-virus software is carried out as at when due.
  • Ensuring smooth running and availability of enterprise application at all times.
  • Managing assigned projects and program components to deliver services in accordance with established objectives.
  • Take necessary and prompt corrective actions to ensure the achievement of set objectives
  • Ensure that support issues raised by the business are resolved within the agreed TAT.
  • Ensure mitigation against future occurrences
  • Render periodic report for management decision making.
  • Perform other duties as may be assigned by the Team Lead, Enterprise Application Support.


  • Bachelor’s Degree in any field
  • 3 – 4 years related experience.

Candidate’s Profile:

  • We are looking for a candidate who has knowledge of supporting non-core banking enterprise application.
  • Our ideal candidate must have at least 3 years enterprise application support experience.

Knowledge & Skills Required:

  • Banking operations, policies and procedure
  • SQL
  • Basic enterprise integration skills
  • Microsoft certification
  • Swift knowledge
  • Analytical skills.

What We Expect From You:

  • High degree of professional ethics, integrity and responsibility.
  • Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
  • Team player with ability to work under pressure and ability to work with a wide variety of people and maintain excellent business relationship.
  • High sense of confidentiality and discreteness.

What You Should Expect From Us:

  • Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
  • Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
  • Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.

Application Closing Date
8th May, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online


Please enter your comment!
Please enter your name here