ICT Officer at Green Field Health Management Limited

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Green Field Health Management Limited is a National Health Maintenance Organization (HMO) with Headquarters at Enugu and branches across the six geopolitical zones of the country.

We are recruiting to fill the position below:

Job Title: ICT Officer

Location: Enugu
Employment Type: Full-time

Responsibilities and Attributes
Individual tasks vary depending on the type of technical support you are providing, but in general, you’ll need to:

  • Devise systems to support the implementation of strategies set by the Head of ICT.
  • Keep computer systems running smoothly and ensure users get the maximum benefit from them
  • Install and configure computer hardware operating systems and applications.
  • Monitor and maintain computer systems and networks.
  • Talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults
  • Replace parts as required.
  • Provide support, including procedural documentation and relevant reports.
  • Follow diagrams and written instructions to repair a fault or set up a system.
  • Support the roll-out of new applications.
  • Set up new users’ accounts and profiles and deal with password issues.
  • Respond within agreed time limits to call-outs.
  • Work continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritise and manage many open cases at one time.
  • Rapidly establish a good working relationship with customers and other professionals, such as software developers
  • Test and evaluate new technology.
  • Conduct electrical safety checks on computer equipment.

Job Requirements
The candidate must possess the following:

  • Minimum of First Degree or its equivalent in Computer Sciences or related field.
  • Minimum of 5 years post-NYSC experience in a technical IT role.
  • Knowledge of databases, statistical/ epidemiological tools, and Microsoft office suite.
  • Knowledge of Computer Software and Hardware systems.
  • Knowledge of Graphics design, Programming, Networking, etc. will be an advantage.
  • HMO experience is an added advantage.

Key Competencies / Personal Traits:

  • Good written and oral communication skills in English.
  • Excellent interpersonal skills with the ability to convey information clearly to users and grasp perceived difficulties.
  • Excellent diagnostic skills and ability to exercise good judgment in the resolution of problems.
  • Ability to multi-task and prioritize to meet deadlines.
  • Ability to learn on the fly and stay up to date with the latest technology.
  • Reliability, integrity, and confidentiality.
  • Customer-centric mindset with a high degree of both pro-activity and responsiveness.

Application Closing Date
30th June, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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